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What to do if you have a complaint.

If you wish to register a complaint, please contact us:

  • in writing: Allied Westminster (Insurance Services) Ltd, Allied House, Holgate Lane, Boston Spa, West Yorkshire, LS23 6BN
  • by phone: 01937 845245
  • by e-mail: [email protected]

If you cannot settle your complaint with us, you may be entitled to refer it to the Financial Ombudsman Service:

  • in writing: Financial Ombudsman Service, Exchange Tower, London, E14 9SR
  • by phone: 0300 123 9123 (charged at a national rate) or 0800 023 4567 (free from landlines).
  • by e-mail: [email protected]
  • website: www.financial-ombudsman.org.uk

Full details of our complaints procedure are available on request.

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